Shipping & Returns
SHIPPING
Your purchase will be sent with PostNL or DHL shipping service. When your order has been shipped, you will receive an e-mail from PostNL or DHL with your track and trace code*, so you can track your order.
Domestic shipping (NL):
Domestic orders will be shipped within 1-2 business days.
European shipping:
European orders will be shipped within 1-2 business days.
International shipping:
Internatioal orders will be shipped within 1-2 business days.
*only if you have opted for shipping with track and trace.
Buyers are responsible for any customs and import taxes that may apply. The Thirteen is not responsible for delays due to customs.
RETURNS
All candles by SATURDAYS cndl are handmade. Due to the fact that each candle is especially handmade for each order, it is not possible to return your order.